> Source: https://www.k-stra.com/docs/geocode-and-fix-addresses/
> Updated: 2026-11-02

User guides · Geocode and fix addresses

# How do I geocode addresses and fix the ones that fail in K-Stra?

Geocoding turns a column of addresses into points on the map. Most addresses match at once; this guide covers the ones that do not.

In short

K-Stra geocodes the addresses of a point dataset during the import or later with “Geocode missing”, at 1.5 credits per 1,000 addresses. Only the address, city and postcode of each row are sent to the geocoding service. Failed and low-confidence rows can be corrected by hand or placed on the map for free.

[Open the app](https://www.k-stra.com/a/?src=docs-geocode-and-fix-addresses)

-   [Getting started](https://www.k-stra.com/docs/getting-started/)
-   [Run an analysis](https://www.k-stra.com/docs/run-an-analysis/)
-   [Traffic & Footfall](https://www.k-stra.com/docs/traffic-and-footfall/)
-   [Import your data](https://www.k-stra.com/docs/import-your-data/)
-   Geocode and fix addresses
-   [Build a report](https://www.k-stra.com/docs/build-a-report/)
-   [Share and invite](https://www.k-stra.com/docs/share-and-invite/)
-   [Credits and billing](https://www.k-stra.com/docs/credits-and-billing/)
-   [Limits and quotas](https://www.k-stra.com/docs/limits-and-quotas/)
-   [Account and privacy](https://www.k-stra.com/docs/account-and-privacy/)

Running it

## How do I geocode a dataset?

*[Image: The K-Stra My Data panel with the actions menu of a point dataset open: Rename, Map colours, Sharing, Add data, Geocode missing, Place on the road network, Move to root and Delete.]*

In the app

Dataset actionsThe menu of a point dataset, opened from the three dots on its row.

During the import, leave “Geocode addresses after import” on in the Options step. For a dataset already in My Data, open the menu on its row and choose “Geocode missing”.

Addresses already geocoded are not charged again. A run that is stopped pays only for the addresses already processed, and the rest of the reserved credits are released.

What leaves

## What is sent outside K-Stra when I geocode?

One text per row, made of address, city and postcode, sent to our geocoding provider. Sales, codes and every other column stay in K-Stra.

Nothing is geocoded until you confirm the cost. It is one of the few steps that send content outside Australia, all listed with the sub-processors .

Fixing

## How do I fix addresses that failed or matched poorly?

The “Geocoding” panel shows how many rows are placed out of the total. Use “Show only failed” and “Show low confidence” to keep only the rows that need attention.

For each row you can edit the address and press “Try again”, type latitude and longitude, or use “Pick on map” to drop the point yourself. Fixing an address by hand or dropping the pin is free.

1.  ### Open the geocoding panel

    From the dataset menu choose “Geocode missing”, or open the panel at the end of an import.

2.  ### Filter the rows

    Turn on “Show only failed” or “Show low confidence”.

3.  ### Correct each row

    Edit the address and press “Try again”, type the coordinates, or click “Pick on map” and place the point.

4.  ### Re-run if needed

    For many corrected addresses at once, use the button “Re-geocode” at the bottom of the panel, which shows its cost first.


After geocoding

## What should I do after geocoding?

“Place on the road network”, from the same menu, attaches each point to the road network. It is free, and it is what lets a dataset be used as the starting points of catchments and network coverage.

Clean addresses geocode best: a street number, the street, the suburb and a postcode in separate columns. A missing street number or a misspelt town are typical reasons for a low-confidence match.

FAQ

## What else do people ask about geocoding and fixing addresses?

### How do I know a geocoded address is right?

Rows the service matched with low confidence are flagged, and “Show low confidence” lists them so you can check each one on the map before using the dataset.

### Is geocoding charged if it fails?

Only processed addresses are charged, and addresses already geocoded are never charged twice. Fixing rows by hand is free.

### Can I skip geocoding?

Yes. If your file has latitude and longitude columns, match them in the Columns step and turn geocoding off.

Related pages

-   [All user guides](https://www.k-stra.com/docs/)
-   [Import your data](https://www.k-stra.com/docs/import-your-data/)
-   [Where your data is stored](https://www.k-stra.com/product/coverage/)
-   [Store network planning](https://www.k-stra.com/solutions/store-network-planning/)
-   [Credit tariffs](https://www.k-stra.com/pricing/how-credits-work/)

Try it

## Open K-Stra and try it yourself.

The map, address search and area dashboards work without an account; a free account adds credits for your first analyses.

[Open the app — free to explore](https://www.k-stra.com/a/?src=docs-geocode-and-fix-addresses)

Browsing areas and their dashboards is free; you pay only for the analyses you run