K-Stra
Solutions · Catchment area analysis

How do I work out the catchment area of a store?

A catchment area is where most of your customers come from. Here is how to measure it properly, and how to do it in K-Stra.

In short

A catchment area is the territory from which a store draws most of its customers, measured as drive-time or walk-time bands on the real road network rather than as a radius. Count what each band holds — residents, families, income, spending potential and competitors — and compare the bands to see where demand thins out.

What makes this hard

Why is a radius the wrong way to draw a catchment?

A 3 km circle ignores rivers, motorways and one-way streets. Two addresses the same distance away can be a few minutes or a long detour from your door, and the circle treats them the same.

People decide on time, not kilometres. The band that matters for a supermarket is often around ten minutes by car; for a café it may be five minutes on foot.

A circle also counts land, not homes. Methods that slice census areas by their surface give a park, a business estate or a stretch of water the same residents per square metre as the streets around it.

Get the shape wrong and every number inside it is wrong too: population, spending and the competitors you think you face.

61%

of Australia’s 14.5 million address points have at least one resident (8.9 million). The rest are shops, offices, warehouses and other non-residential addresses.

Address points from Overture Maps; residents spread with ABS data (K-Stra territory v5, 30 September 2026).

K-Stra map of a 3 km radius around 576 Chapel Street, South Yarra, with the population table: 151,608 residents inside the circle.The guess
A 3 km radius151,608 residents inside the circle around 576 Chapel Street, South Yarra, Melbourne VIC, wherever they actually are.
K-Stra map of the 10-minute drive-time area from 576 Chapel Street, South Yarra, with the population table: 397,006 residents.Road network
A 10-minute drive397,006 residents who can reach the same address within 10 minutes by car, along real roads. K-Stra analysis of 7 October 2026.
Method

How do you measure a catchment area, step by step?

  1. Choose the point

    The exact address of the store or of the site you are considering, not the centre of the suburb.

  2. Pick the mode and the time

    Car with or without motorways, or walking; normal or heavy traffic for cars. Five, ten and fifteen minutes are a good start.

  3. Build isochrones on the road network

    Bands that follow real roads and travel times, not straight lines drawn with a compass.

  4. Count who lives inside

    Residents and families for each band, added up address by address rather than estimated from a share of the surface.

  5. Read income and spending

    Income and spending indices tell you how much the people inside each band can actually spend.

  6. Map the competition

    Count competitors band by band and see where the market is already crowded.

  7. Compare the bands

    Where residents and spending stop growing from one band to the next, your realistic catchment ends.

Data

What data do you need for a catchment analysis?

Inside each band you measure two things: the demand of the people who live there and the supply of the stores already competing for them. Each number you see should carry its source and its year.

Demand

Who lives there, and how much they spend

Residents, families, ages, income and spending power from ABS data, counted on 14.5 million address points.

Sources and years
Supply

Who already sells there

More than 2 million Australian businesses and stores, searchable by sector or by brand and updated every month.

Sources and years

Opportunity is where demand outweighs supply: for each consumer sector, a spending model sets the two against each other, colours the gap on the map and lists the five best locations.

The bands themselves come from road-network travel times: by car, by car avoiding motorways or on foot, with normal or heavy traffic for cars, in up to six bands from 0 to 120 minutes.

K-Stra workspace with a catchment of 5, 10 and 15 minutes by car around 576 Chapel Street, South Yarra: setup panel, coloured bands on the map, legend with residents per band and the results panel.
A catchment around one address with three drive-time bands, the legend with residents per band and the KPI panel on the right. Same saved analysis as the table below.
In K-Stra

How do you do it in K-Stra?

The method above maps onto the three steps of the app. Exploring the map and drawing the bands needs no account; running the analysis needs a free one.

  1. WhereType the address and keep three drive-time bands, or set up to six between 0 and 120 minutes.
  2. WhatTick 5 People & Economy topics: population, families, age, income and consumption.
  3. DecideSee the estimated cost, confirm, then read the KPI cards, the tables and the map.

Add a Markets & Brands sector to count competitors in each band, or bring your own customer file to compare the catchment with your real trade area.

Example

What does a real catchment look like?

A retail site at 576 Chapel Street, South Yarra, Melbourne VIC, with three drive-time bands by car in normal traffic. Most residents live in the outer bands: the first five minutes hold about one in nine.

Residents, families, dwellings and area for three drive-time bands around 576 Chapel Street, South Yarra, Melbourne VIC
BandResidentsFamiliesDwellingsArea (km²)
0–5 min84,31917,35847,17418.73
5–10 min312,79462,455160,11665.59
10–15 min345,39377,750145,209110.32
Catchment742,506157,563352,499194.64

Sources: ABS population, sex and age 2024 (annual estimates); families and dwellings from the 2021 Census. Spread onto addresses with the 2021 SA1 mesh. K-Stra analysis of 7 October 2026.

Cost

How much does a catchment analysis cost?

Browsing the map and drawing the bands is free. The analysis above costs 10 credits: 5 People & Economy topics at 2credits each. Adding one Markets & Brands sector costs 40 credits.

The size of the catchment never changes the price: you pay for what you ask, not for the square kilometres. The 40 credits of a free account cover this analysis 4 times.

How credits work
  • 5 People & Economy topics2 credits per topic10 credits
  • Map, bands, themes and exportsFree

Optional, not in the total

  • One Markets & Brands sectorCompetitors band by band+ 40 credits

Before you confirm, the app shows the estimate and your balance after the run.

FAQ

What else do people ask about catchment areas?

What is the difference between a catchment area and a trade area?

The two terms are often used as synonyms. A catchment usually describes where people can reach you from; a trade area describes where your customers actually come from, which you can measure by uploading your own customer data.

Which travel time should I use?

Start from how your customers travel and how often they buy. Everyday shopping usually works on short drives or a short walk, while a destination store draws from much further away. K-Stra lets you set up to six bands between 0 and 120 minutes and compare them in the same run.

Can I draw my own area instead of a drive time?

Yes. You can draw one or more polygons by hand, or pick administrative areas — suburbs, postcodes, councils and the ABS statistical areas — and run the same indicators on them. A polygon helps when the boundary is already known, such as a shopping strip or a delivery zone.

Does a catchment include public transport?

No. Bands are built for driving, with or without motorways, and for walking on the street network. Public transport timetables are not part of the travel-time model, so for a site that lives on train commuters read the walking band around the station.

How precise is the population count inside a band?

Residents are counted address by address: ABS estimates are spread onto 14.5 million address points, and the edge of a band passes between one street number and the next. Totals remain estimates, with the source and year printed under every table.

Can I see where my existing customers really come from?

Yes, with your own data. Upload a customer or loyalty-card file and Customer Loyalty measures how much of each store’s business comes from each band. The cannibalisation guide shows how to read it across a network.

Your turn

Map the catchment
of your own address.

Type the address, keep the default bands and read who lives in each one.

Open the app — free to exploreBrowsing and drawing bands is free